LATICRETE® Lifetime
Residential Warranty
Data Sheet 700.12
LIMITED WARRANTY
Subject to the conditions and limitations stated
below, LATICRETE INTERNATIONAL, INC.
("LATICRETE")
warrants that the products listed on this document
will be free from manufacturing defects and will not
break down or deteriorate under normal usage for the
life of the residence when installed in accordance
with LATICRETE'S written specifications and industry
standard guidelines.
For this limited warranty to
apply, the applications that comprise the
installation must be performed with the products
listed in this document for each applicant (refer to
chart).
DISCLAIMER
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED. THERE ARE NO
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
WARRANTIES BASED ON SAMPLES OR ORAL STATEMENTS,
WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE OF
THIS DOCUMENT. IMPLIED WARRANTIES OF MERCHANTABILITY
AND
OF FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.
EXCLUSIVE REMEDY
As the sole and exclusive remedy for a breach of
this limited warranty, LATICRETE will pay for the
replacement of its own products and replacement of
finishing materials, as well as for the replacement
installation, but LATICRETE will not pay more for
the replacement, calculated on a square-foot basis,
than the original purchase price of the portion
being replaced.
LATICRETE will not pay for
replacement of any portion of the installation that
is not proven to be defective. In the event that the
sole and exclusive remedy described above fails of
its essential purpose, LATICRETE’s liability is
limited to the dollar value, on a square-foot basis,
of the original purchase price of the portion being
replaced. Notwithstanding the previous paragraphs,
exterior facades with ceramic tile or stone
installed over substrates with steel or wood framing
do not qualify for this limited warranty –
see Data Sheet 230.15 for such applications.
EXCLUSIONS
LATICRETE is not
responsible for workmanship not in accordance with
LATICRETE’S instructions and industry standard
guidelines. Cracking due to structural movement,
excessive deflection or other failure in the
substrate is also not covered.
LATICRETE IS NOT
LIABLE FOR ANY INCIDENTAL DAMAGES OR CONSEQUENTIAL
DAMAGES, INCLUDING LOSSES DUE TO DELAYS, INCURRED BY
THE PURCHASER OR ANY OTHER PARTY. *NOTE:
Efflorescence is a normal condition of portland
cement mortars and is not a defective condition.
NO ASSIGNMENT
This limited warranty is not transferable or
assignable.
HOW TO MAKE A CLAIM
To make a claim under this limited warranty, you
must notify LATICRETE in writing within thirty (30)
days of the discovery of the alleged manufacturing
defect.
At LATICRETE’S option, you may be required,
as a condition of this limited warranty, to provide
proof of product purchase and use.
Address your claim
to: LATICRETE International, Inc. 1 LATICRETE Park
North Bethany, CT 06524-3423 USA Attn: Technical
Service Department
TECHNICAL INFORMATION
Technical assistance and information is available by
calling the LATICRETE Technical Service Line: Toll
Free: (800) 243-4788, ext. 235 or (203) 393-0010,
ext. 235. Fax: (203) 393-1948.
Use of
suitable flexible sealant is required per
Tile Council of America Detail EJ171 for use
in expansion joints, coves, corners, changes
in plane and other joints or wherever tile
or stone abuts dissimilar materials or
restraining surfaces.
