LATICRETE® 10 Year
System Warranty
Data Sheet 230.12
LIMITED WARRANTY
Subject to the conditions and limitations stated
below, LATICRETE® INTERNATIONAL, INC.
("LATICRETE")
warrants that the products listed on this document
will be free from manufacturing defects and will not
break down or deteriorate under normal usage for a
period of ten (10) years from the date of purchase
when installed in accordance with LATICRETE's
written specifications and industry standard
guidelines.
For this limited warranty to apply, the
applications that comprise the installation must be
performed with the products listed in this document
for each application (refer to chart).
DISCLAIMER
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED. THERE ARE NO
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING
WARRANTIES BASED ON SAMPLES OR ORAL STATEMENTS,
WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE OF
THIS DOCUMENT. IMPLIED WARRANTIES OF MERCHANTABILITY
AND OF FITNESS FOR A PARTICULAR PURPOSE ARE
EXCLUDED.
EXCLUSIVE REMEDY
The sole and
exclusive remedy for a breach of this limited
warranty is replacement of only the specific portion
of the installation that is proven to be defective*.
LATICRETE will pay for replacement of its own
products and replacement of finishing materials, as
well as for labor for the replacement installation,
but LATICRETE will not pay more, calculated on a
square-foot basis, for the replacement than the
original purchase price of the portion being
replaced.
LATICRETE will not pay for replacement of
any portion of the installation that is not proven
to be defective. In the event that the sole and
exclusive remedy described above fails of its
essential purpose, LATICRETE’s liability is limited
to the dollar value, on a square-foot basis, of the
original purchase price of the portion being
replaced.
Notwithstanding the previous paragraphs,
exterior facades with ceramic tile or stone
installed over substrates with steel or wood framing
do not qualify for this limited warranty –
see Data Sheet 230.15 for such applications.
EXCLUSIONS
LATICRETE is not responsible for workmanship not in
accordance with LATICRETE’s instructions and
industry standard guidelines. Cracking due to
structural movement, excessive deflection or other
failure in the substrate is also not covered.
LATICRETE IS NOT LIABLE FOR ANY INCIDENTAL DAMAGES
OR CONSEQUENTIAL DAMAGES, INCLUDING LOSSES DUE TO
DELAYS, INCURRED BY THE PURCHASER OR ANY OTHER
PARTY.
*NOTE: Efflorescence is a normal condition of portland cement mortars and is not a defective
condition.
NO ASSIGNMENT
This limited warranty is not transferable or
assignable
HOW TO
MAKE A CLAIM
To make a claim
under this limited warranty, you must notify
LATICRETE in writing within thirty (30) days of the
discovery of the alleged manufacturing defect.
At LATICRETE’s option, you may be required, as a
condition of this limited warranty, to provide proof
of product purchase and use. Address your claim
to: LATICRETE International, Inc. 1 LATICRETE Park
North Bethany, CT 06524-3423 USA Attn: Technical
Service Department |
